Return & Exchange Policy

At Rida-e-Zehra, customer satisfaction is our priority.

10-Day Return & Exchange Policy

• Returns or exchanges are accepted within 10 days of receiving your order.
• Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
• Products showing signs of wear, damage, or alteration cannot be returned or exchanged.

Exchange

You may exchange your item if:

• You received the wrong product.
• The size doesn't fit (subject to stock availability).
• You received a defective or damaged item.

Return

Returns are accepted only for:

• Damaged products.
• Incorrect items sent by us.

Non-Returnable Items

• Sale or clearance items.
• Customized or altered products.
• Products without original tags or packaging.

How to Request

Please contact our customer support within 10 days of delivery with:

• Your Order Number
• Product photos (if applicable)
• Reason for return or exchange

Once approved, we'll guide you through the return or exchange process.